In today's world of ever growing technology, email is used frequently, but not always correctly. Here are some dos and don'ts to help improve your email tag.
E-mail Dos
- DO know the purpose of your e -mail and make sure that you make your point clear and concise manner.
- DO know your audience and if they rarely use e-mail, a call letter or by telephone may be a better method of communication.
- DO sure the subject line is about the e-mail content.
- DO spell check and proofread your email before sending
- DO check the tone -.? how it will be received
- DO make sure you have the correct recipient (for example, check your mailing list).
- DO remember to type unto others as you would they type to you.
- DO answer all their questions.
- DO be careful when using HTML and attachments. HTML may not be readable by some e-mail tools. Some mail servers block HTML, large attachments or some attachments type of file automatically.
- DO think of a work e-mail as a communication link.
- DO have a friendly hello and provide a signature, contact information, and company Web site.
- DO store necessary emails in a long-term folder as you see fit.
Don'ts E-mail
- NOT be too long. If you have a lot to say, send a note, letter, or provide details in an attachment.
- NOT use email to avoid an uncomfortable situation or to cover a mistake.
- NOT send an email anger. It is easy to heat, and with e-mail we feel anonymous. We often write things that we could never say to someone's face. If you are upset, not far from the computer and cool. Ask yourself if you say this to the person if you were face to face. If you say, do not send it.
- NOT write in capital letters, as this could be seen as an angry tone.
- NOT send confidential / private via email.
- NOT use e-mail for everything that reflects poorly on you or anyone else if it reaches the wrong mailbox. Remember that anything you send can become public property. It can be transmitted, saved, and printed by people it was never intended to be, and can be used as evidence in court.
- NOT use email for anything obscene, defamatory, abusive or racist. This is not part of an e-mail as a joke.
- NOT use e-mail for messages that can be easily misinterpreted. Because we do not have the tone of voice or body language to give us more clues, people often questions what it means an email.
- NOT keep people waiting for a response. Respond as soon as possible. Good time management rule to be used for standard response is within 24 hours.
These are only some of the most basic advice that we often overlook or forget. They are much more resources and email etiquette tips on the Internet. Do you have any favorite tips or email pet peeves that you want to share?
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