TEDMED #GreatChallenges: Minutes significant: Reinventing the clinic visit
Almost everyone has had a visit with a health care provider who left him less than satisfied. Maybe your doctor seemed in a hurry, or you did not have the opportunity to ask an important question. Recently, several experts explored the challenges to improving and reinventing the clinic visit with TEDMED challenges. This program provides a platform for experts, researchers, lawyers and patients to learn and work together to build a "better future of health and medicine."
the discussion revolved around a concept called "flip the clinic." turn the clinic is a new effort funded Robert Wood Johnson Foundation research on the "needs and opportunities to improve interaction doctor-patient and assess what works and what does not. " the purpose of the rocker clinic is to look beyond the top-down strategies to improve health care interactions and encourage people to innovate to make the most of the doctor-patient relationship
Panel
Thomas Goetz , who holds a Masters in public health, significant moderate Minutes: Reinventing the clinic visit. He is the co-founder of the innovative enterprise of iodine health data. Goetz is the former editor of Wired magazine and author of The Decision Tree, a book on taking modern medical decision and Technology.
Panelist Adam Dole is a Presidential Fellow working on an innovation called MyData Blue Button Initiative at the Department of Health and Human Services. Dole was an entrepreneur in residence at the Mayo Clinic, where he played a role in the development of digital health startups Better Mayo Clinic.
Panelist Alexandra Drane is the founder, chief visionary leader and chairman of the board Eliza, a health-management firm commitment. She has over 20 years experience running with successful nonprofit health care and for-profit companies. Drane is an expert on topics such as innovation, technology, and patient / provider interactions.
Panelist Dr. Ivor Horn Braden , with a Masters in Public Health degree is an academic pediatrician and lead researcher in the national system of health of children. Dr. Horn is also assistant professor of pediatrics at the University of Washington School of Medicine and graduated from George School of George Washington University Public Health and Health Sciences. His research interests include health disparities in racial and ethnic children and supplier of communication with African-American parents of different socioeconomic backgrounds in the context of pediatric primary care.
Finally, panelist Nick Dawson has over 15 years of experience working in hospitals of the strategy and operational roles. He believes that "health care is about humans taking care of other people." Dawson aims to help health systems to modernize their strategies to focus on human centered design, hoping to encourage them . to work openly with patients at the center of their work is also vital to better Healthcare Consulting
#fliptheclinic engages the whole world #healthcare, patients receptionists to suppliers. -. @tgoetz #GreatChallenges @TEDMED @RWJF
- MHA @ GW (@GWonlineMHA) January 16, 2014
key Insights
the covered den of many ways to improve patient / doctor interactions with key information such as: ..
- patients want to participate but need to be invited to conversation
- new technological tools can be used to encourage greater patient responsibility, autonomy and authority
- improving the patient's responsibility, empowerment and authority will help doctors to manage time constraints and reduce the time spent on bureaucratic tasks.
- records must be formatted to allow interaction outside the physical office and should facilitate sharing across the healthcare ecosystem.
- data collection more is not the same as the collection of better data. data designs must consider the problems patients are concerned by including life circumstances and other contextual issues
All panelists agreed :. Finesse is necessary in establishing the technology that works for the patient, the doctor and the wider public health systems. Better design and commitment from all sides is the key to put technology to work. Designs should facilitate health care interactions that feel more like a conversation than a download.
Strategies and Takeaways
The panel suggested that the takeaway and the following strategies for those looking to make changes - big or small -. as patient, provider or administrator
- For patients
- Try to set the agenda you
- to suppliers
- Try empathy exercises.
- Pay attention to contextual issues in the lives of patients, such as family life and professional life.
- Developing the idea of meeting health beyond office walls with technology such as open notes or community settings.
- for administrators
- Meet with young people where they are to keep them healthy and encourage maintain health.
- develop flexible data.
- policy with the training results to develop new systems that keep people healthy over time.
- Make empathy a core competency for health care providers.
- Developing the idea of which is a health care provider to include families, support groups and community.
- Share what works.
All panelists agreed that there is no one "right way" to approach improvement the visit to the clinic. If anything, the panel encouraged listeners to question everything and be creative to find strategies and approaches that work for their situation.
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