Customers are not just something that you need - you absolutely must have them to stay in 
business. So it is probably important to put them at the top of your priority list, right? If you do not know who your customers are, you need to sit down and map it out. Knowing who you are selling your product or service is the first thing you must do if you want a successful small business . In this article we will go over four effective life hacks that will help you get to know your customers and improve your business
Note :. The following is an excerpt from our free resource, Life Hacks 7 Empower your small business. If you want to download the full resource, click here
Know your customer Way "Old-School" -. Ask them
Some will say that the face to talk to face with customers is a way "old school" of doing things, however, it is quite difficult to make that point when you get a good, effective feedback to the customer's mouth.
So what is the best way to know your customer? Ask them. That simple. Whatever kind of small business you own, your customers wants and needs. The key is to find what they are and give them to the client. And offering your customers exactly what they will keep coming back again and again.
How can you give customers what they want?
simple surveys
it seems simple, because it is! Really, all you have to do is ask one or two questions to each of the customers that they are paying for their product or service. Make issues easy to understand, and not intrusive.
By asking simple questions, you show your customers that you care about their opinion, but you also respect their time. If you have long investigation, many customers do not want to answer questions, or may feel that you are intruding.
Website Feedback Section
Add a section to your website where your customers can give their opinion (by name or anonymously). This way, customers can give their honest opinion of your product or without pressure or restricted service to give honest feedback.
Make sure that the feedback section has a few simple questions, as well as an area where they can type their own answer. Having a space to write to give your customers the opportunity to explain their wants and needs in their own words.
Competition for Best Ideas
You can have lots of fun with it. How? Tell your customers that you are looking for the best ideas to incorporate into your business. Make a grand prize for the best idea and of course, recognition.
As you incorporate contest for your customers to help you grow your business, you will see that they feel emotionally connected to your business and have a reason to keep coming back. Think of it this way, if you were the person who won a contest idea to a local company, would not you tell everyone? Two words: free advertising. In addition, you develop lasting relationships with your customers -. While getting valuable feedback
Quick Conversations
As a small business owner, you have a certain large companies benefit does not have - you can talk face-to-face with many customers. The advantage? You get to know your customers directly and can know what they expect.
In addition, many customers feel honored when a homeowner asked personal opinion. Never forget the value of walking to or call your customers to ask their opinion. It creates a bond and trust for the return and spread the word about your great service.
Conclusion
As you get to know your customers and put them at the top of your priority list, as well as the implementation different feedback strategies, you'll begin to see that the needs of your customers are right in front of your nose.
How do you get to know your customers? Comment below and let us know
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