We recently published a blog entitled "Why and how to use what we do." It made me pause to reflect both the "why" of the insurance company and my personal experience with the industry.
Face it, buying insurance is not one of the most fun things to do. At least initially, most of us just do it because we have to. When you think about insurance, it seems almost ridiculous. You can spend a lot of money on it and when you leave the office of your agent, you're most likely to walk with a folder full of papers, a magnet or pen and a promise. What just happened here? I gave someone a check and I do not have a bag or a shiny wrapped box to open - it's not funny at all! Buying a promise feels much different from buying a new TV or tablet.
I always thought it would be great to be in the insurance sector. Growing up, I admired my father for the work he has done. He spent 48 years as an expert in insurance claims. I remember thinking: "I have the best dad in the world" He drove around town and gave money to people when their house burned He took people who could not.. sleep in their house that night and helped them to go to a nice hotel. He even made sure they had enough money to get some food and new clothes. what I did not know that years later my father was simply doing his job and make good on the promise he and his company made.
You pay your insurance premium and in return, we are of the agreement to help you put your life together when something goes wrong. as a child, my father would sometimes take me with him on his calls for settling claims. I remember seeing people's faces that my father was taking care of. The look of relief when they knew they had a place to sleep that night. To tears when he presented a check and they knew they could begin rebuilding their lives together. The simple hug, just to ensure that everything will be okay. These memories have had a lasting effect on me.
I am proud to be part of the insurance industry. I see people in our company works hard every day to keep these promises for others. My father is retired now but I recently had the privilege of working with him on the placement of personal insurance through Central. Since I'm in the insurance industry and I work for Central, of course, I would prefer that it has no claim. However, if it does, I know we will work hard to keep this promise of him as I saw him keep his promises several years ago.
No, buying insurance is not fun, but the promise is real purchase. While it is something you hope you never need, if you ever do you will be glad you did. And that is why we do what we do.
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