Len Friends: Dr. Jack Friedman
Dr. Leonard Friedman, director of the Master of Health Services Administration (MHSA) and online Executive Master of Health Administration (MHA @ GW) programs offered by the School Milken Institute of public health, is a firm believer in the idea that "health care is. a business based on the relationship "" friends of Len "aims to develop this concept by profiling some of the closest personal and professional industry contacts Dr. Friedman. - and sharing their comments and ideas with industry expert you
with over 30 years of industry experience, Dr. Jack Friedman - CEO of Providence health Plan in Portland, Oregon - is living proof that individuals with a diverse set of interests, skills and backgrounds can have an important effect on health care. Keep reading to learn more about the ascension of Dr. Friedman on the field, his hold on buzzwords like "population health" and why he thinks humility, humor and vulnerability are among the most important traits of a leader in health care may possess.
What -which attracted you to the administration of health?
I'm a big believer in vertically integrated systems that have the health plan, medical group and the distribution system in the same tent. I think you can do remarkable things with the alignment and perseverance.
as to ensure that health is not only seen as something that takes place during the office visit to a doctor 15 minutes.
I think that doctor's visit the office 15 minutes will turn into a 30-minute office visit for people who really need to be there. People who do not need to be there - half of those who present - will get their health care on the Internet and by e-visits and retail clinics where they can pop in and pop out. Primary care physicians should be surrounded by teams of people so they can really take care of chronically ill people who need more time and attention. The incentive system will change that. It will not happen as fast as it needs, but it will happen, and the problem of US healthcare is that we organize around health care physicians and not around consumers.
What advice would you give to students who are interested in pursuing a career in leadership? What skills and qualities they must possess to have an impact on health care?
I'm a big believer in servant leadership, which is the idea that CEOs exist to serve their employees. Being a good leader requires a lot of humility, lots of humor, do not take it very seriously and be very good at self-effacement, and spend a good amount of your time indoors your organization serving others. These are the people who, I think, prove to be the greatest chefs. So I would immerse yourself in [multidiscipline] teamwork and get acquainted with the principles of servant leadership.
The time I feel most appreciated as CEO of Providence are when I spend an hour or two with a team and listen to what they do and try to give their comments, as a peer. I also think of times when I conduct meetings for all staff, but I speak of the greatness of people in the audience, acknowledge them by name and tell their peers how they made a difference to a member or a teammate. Leadership is about inspiration. He is about to appeal to the hearts of the people and not their wallets, and it also takes you to be quite vulnerable. I can think of many times when I went in front of a group of people and really began to cry over something that touched me.
Leadership is about inspiration. He is about to appeal to the hearts of the people and not their wallets, and it also takes you to be quite vulnerable. - Dr. Jack Friedman
You also have to remove the fear of any organization. Fear comes when people think that if they try something that does not work, then they will be punished. You can not punish people. You learn from your failures. You hope you do not make the same mistake two or three times, but you learn from them. Are all learning opportunities, so wipe the fear of an organization is really important. A CEO may do so by being very faded and prick a lot of fun himself. I do a lot here, and I think this helped to create a culture of trust. The most important thing in all the team's confidence, and you can not trust where there is fear.
We recently asked you, as a leader in the field of health administration, to define the term "population health" for us. Can you clarify?
health of the population is, in essence, do the most good for the most people at the lowest cost. It is recognized that spending money in health care is not necessarily where you get the most for your money. I often tell my team that it is criminal in America we spend 17.5 percent of our GDP on health care when we spend less than 4 percent of public education. this is a criminal act, and we must take responsibility for it the best thing we can do is take five points of health care GDP. - which, incidentally, is a trillion dollars - and redeploy in the education system, in better housing, in food safety and everything that needs people to base to be healthy. This has nothing to do with money within the health care system. We are already spending too much and get too little for it.
In your definition, you talk about the need for public and private collaborations. Can you tell us
Much of this is to recognize that the government and other institutions probably have a greater role in promoting the health of the population - whether workers the health of the community as we work, protection officers are in the field of assistance to vulnerable families with resources, improving the quality of our parks for kids to have a place to go and be security, promoting anti-smoking campaigns to reduce incidents of smoking - all this requires an investment in the public good.
I'm actually about to go to Cuba to see how they have organized their health care system. What I understand is that they actually try to build their systems around a community of people, and they make a huge effort in educating young people early in the importance of physical exercise. They actually do physical exercise at school. We do not fund more than, so it's a whole lot of work needs to be done in the management of lifestyle and poverty reduction that will improve the health of the population. Make more MRI is the last thing we should do, but that is what we do in America because it moves money around.
I hope that this new interest lights people up. The best thing that can happen is that we would significantly reduce our health care costs so we can keep that money and give it to our children.
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