Meet MHA @ GW Program Director Leonard Friedman: Part III of III
the third part of our interview with MHA @ GW program director Leonard Friedman discusses technology information on health and the importance of continuing education in the healthcare field. Just join us? Read Part 1 and Part 2 of the conversation.
What publications and organizations you could recommend for someone who is curious about a career in health administration?
First of all is the Kaiser Family Foundation (KFF). For my money, KFF has the best set of impartial resources there - their research and analysis is solid. They are really, really good. So if you want information - certainly on the way the CBA is set up, and many other interesting topics - I think this movement to place. For years, Kaiser Permanente has been considered a second-rate organization providing second-rate drugs, and it is not that way anymore. I grew up in Southern California, where Kaiser was a big deal, and they were very derogatory words spoken -. Again, not much more
How technology is changing the way we prepare the future health administrators?
The thing I keep in mind is that technology is a tool. This is not an end in itself. I remember some years ago there was a little slogan I wrote my doctoral thesis on the diffusion of medical technology in California "Computers are great to help you make your errors more quickly." South clinically technology is something I'm really interested in, but not the be-all-end-all. It's something we can use to do our jobs better, and for me, the basic return to something we talked about earlier -. That health care is really a people business
[health care] is about relationships. It is an interpersonal business. And when we forget that - when we use technology as a substitute for people skills -. That is when we start to get into trouble
I never want to go back to the days when everything was a doctor at his or her disposal was a tongue depressor and a stethoscope. I'm not interested in returning to those days. I think technology - clinical and information - is vital and a must have. The question is: How is it used the most appropriate? And we use technology simply because it's there? I want to ensure that we use technology, however, it is used in a way that helps us make better decisions, and we are ultimately doing the right thing for patients.
What pieces of advice that you would offer a health administrator at the beginning of their careers? A professional midterm?
The thing I would say to these two groups is that you do not know what you do not know. Those starting have to use what they learned in grad school simply as a foundation and understand that their real learning is about to begin their career unfolds. A master's degree is an excellent starting point, but a point not by any means end. They really need to become professional students -. And do not forget how to learn
For someone who is a little further, my advice is to remember why you're in this business. Health care is difficult. This is a tough line of work. People are compensated well enough, so the economy are usually not the issue. But this is a hard, demanding line of work. We expect a lot of people in health care, and people can get burned. I would just remind those who are mid-career and to ask why they got into health care in the first place. And this brings us back to that feeling on purpose, useful work and make a difference. People need to think about how they can take care of themselves as their careers evolve, as they begin to think about families and children and aging parents.
People like to talk about work-life balance. I think this is a misnomer. Instead, we should call a work-life mix because sometimes this mix will change over time.
Health care is just a consuming thing. This is not only a job 9 to 5 where you can enter, do your thing and leave. Health care appeals to you it becomes a vocation. it becomes a passion; it becomes a sense of self.
And to be prepared for everyone.
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